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Privacy Policy

Before proceeding to provide us with your details, please read the following important information which concerns the protection of your personal data.

Introduction

Callerton Parking respects your privacy, and recognizes your concern for the way your personal information is handled and shared. We commit to ensuring your complete trust and satisfaction in the way we use your information. This notice describes our privacy policy. Any changes to this policy will be posted on this page.

Any personal information collected by Callerton Parking is handled in accordance with applicable data protection legislation.

  1. Controller of Personal Information: Any personal information provided to or gathered by www.callertonparking.co.uk is controlled by Callerton Parking, Callerton Station, Callerton Lane, Woolsington, NE13 8BP. In case you have questions concerning privacy policy matters please do not hesitate to contact us at admin@callertonparking.co.uk (email). Unless stated otherwise, this Privacy Policy exclusively regulates how Callerton Parking treats your personal data.
  2. Information We Collect From You: Generally you can access our web services without disclosing personal data to us. It is always your choice whether or not to provide us with your personal data.
  3. If you would like to register or reserve our services via our web sites, subscribe to any of our services or contact us via the website, the disclosure of personal data is necessary. This data can include your name, your address, your e-mail and other personal data which is requested by Callerton Parking in individual cases.

    The information we collect from customers helps us personalise and continually improve your user experience at calertonparking.co.uk. Here are the types of information we gather:

  4. Information You Give Us:
  5. Information that you provide by filling in forms on this website site (www.callertonparking.co.uk). This includes information provided at the time of registering to receive a newsletter, setting up an on-line account or reservation services on our site. We may also ask you for information when you enter a competition or promotion sponsored by us, and if you report any issues you may have using our site.

    • Information contained in any correspondence you send to us.
    • Responses to any surveys or testimonials that you complete;
    • Details of reservations you carry out through our site and of the fulfilment of reservations; and
    • Details of visits to this website.

    Examples of all the above are: you provide information when you search for a service; make an reservation; provide information in Your Account (and you might have more than one, if you've used more than one e-mail address when reserving services with us); communicate with us by phone, e-mail, or otherwise; complete a questionnaire or a prize draw entry. As a result of those actions, you might supply us with such information as your name, address, and telephone number; vehicle information; flight information and e-mails to us.

  6. Cookies:
  7. Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your web browser, to enable our systems to recognise your browser and to provide features, such as the storage of items in your Shopping Basket between visits and personalised ads on other Web sites. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

    The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the website of its manufacturer. Because cookies allow you to take advantage of some of callertonparking.co.uk's essential features, we recommend you leave them turned on. For instance, if you block or otherwise reject our cookies, you may not be able to use any callerton parking's services that require you to sign in. In other words they help us to improve our site and to deliver a better and more personalised service for you.

    If you are not happy with the use of cookies we suggest you exit our website and call us if you want to make a booking or require further information on 01912714760.

  8. How We May Use Your Information:
  9. We use information held about you in the following ways:to ensure that content from our site is presented in the most effective manner for you and for your computer;

    • To provide you with information, products or services that you request from us;
    • To carry out our obligations arising from any contracts entered into between you and us;
    • To allow you to participate in interactive features of our site, when you choose to do so; and
    • To notify you of any changes to our site our service.
    • To deal with any query, complaint or request.

    We may also use your data to provide you with information about goods which may be of interest to you. If you are an existing customer, we will only contact you by electronic means with information about goods similar to those which were the subject of a previous sale to you or if requested to do so. You may use the unsubscribe option provided in any such email.

    We will not share your information with any third party with the specific exceptions listed:

    • If Callerton Parking or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets;
    • We may pass your personal information to our employees, suppliers and sub-contractors, but only to administer the specific services provided to and requested by you, now or in the future;
    • Where we are compelled to disclose it by law (for example where fraud or other crime is involved) or to comply with an instruction of a regulatory body of competent jurisdiction.
    • Links to Third Party Sites

    Our site may include third-party advertising and links to other websites. We do not provide any personally identifiable customer information to these advertisers or third-party websites.

    You should be aware that when you are on the website you could, on click, be directed to other sites that are beyond our control. For example, if you click on an advertisement, the click typically takes you off the website. Please note that this privacy statement only applies to the content of this site and not to those sites to which we may provide a link.

    You should note that the providers of services or products that may be accessible via this website or links from this website may collect and use personal information in a different way and subject to their own privacy policies. Please contact them directly for more information about their privacy practices.

  10. Security
  11. Any sensitive information is stored securely, in an encrypted format and password protected. As you may be aware, no data transmission over the internet can be entirely secure. As a result, while we always use reasonable endeavours to protect the personal information you provide to us, we cannot guarantee the security of your information and the use of our facilities (e.g. e-mail) is at your own risk.

  12. Your Rights:
  13. You can always choose not to provide information, even though it might be needed to make a reservation or to take advantage of some of Callerton Parking's features such as making an account.

    You have the right to access, update and modify your personal data, and to object to its processing. You can exercise this right by sending an e-mail to admin@callertonparking.co.uk.

    At any time you may ask us to stop sending you commercial e-mail by sending your request to admin@callertonparking.co.uk or using the unsubscribe feature in our emails.

    The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the website of its manufacturer. Because cookies allow you to take advantage of some of callertonparking.co.uk's essential features, we recommend you leave them turned on. For instance, if you block or otherwise reject our cookies, you will not be able to use any services that require you to sign in.

    The Data Protection Act 1998 (the Act) gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee to cover our costs in providing you with details of the information we hold about you.

  14. Changes to our Privacy Policy / Terms and Conditions and Contact Information:
  15. If you have any comments or questions about privacy at callertonparking.co.uk or about this Privacy Policy, please contact us at admin@callertonparking.co.uk.

    Our business changes from time to time, and our Privacy Policy and the Terms and Conditions will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our website frequently to see recent changes. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

    Please note that by providing us with your personal information via this web site, you will be providing your consent (including explicit consent) to the use of your personal information for the above mentioned purposes.

    Cookie Policy

    Under the new legislation it is a legal requirement for us to inform you about the use of cookies from our business. A cookie is a small piece of text attached to the code of our website which is sometimes necessary to enable us to provide you with our service. For example we might use a code to remember what service you choose, which helps us provide you with the best possible service during the reservation process. Please note that it does not store personal information about you.

    Most internet browsers can be programmed to refuse new cookies or send you a prompt to accept or disable them. This is dependent on the browser you use.

    If you are not happy with the use of cookies we suggest you exit our website and call us if you want to make a booking or require further information on 01912714760.